CareHub is currently owned and operated by David Lennard as an independent founder.

For privacy law purposes, David Lennard (CareHub) is the data controller for personal information described in this policy.

If our legal structure changes in the future, this policy will be updated and the responsible entity will be identified here.

CareHub is designed to support people managing chronic and serious health conditions with practical digital tools.

We apply data minimization: collect only what is needed to provide and improve the service.

You can contact us at any time with privacy questions or requests.

Depending on how you use CareHub, we may collect:

• Account Info: Email address and account authentication details
• Profile: Display name, app preferences, and optional profile details you choose to provide
• Vitals: Health and wellness data you voluntarily enter into trackers and tools
• Usage: Technical and usage data (for reliability, security, and improvement)
• What We Do Not Intentionally Collect: Social Security numbers, driver's license numbers, or full payment card details

We use technical and organizational safeguards intended to protect personal information, including access controls, authentication protections (including 2FA support), and encrypted data transmission/storage through our infrastructure providers.

Want the technical deep-dive? Read our Security White Paper

We use cookies and similar technologies to:

• Essential: Operate core functions such as sign-in and account security
• Analytics: Understand product performance and usage trends

Where required by law, analytics are consent-based. You can control cookie preferences in your browser and consent settings.

Depending on your location, you may have rights regarding your personal information.

• Access: Request access to personal information we hold about you
• Correct: Request correction of inaccurate or incomplete information
• Delete: Request deletion of personal information, subject to legal exceptions
• Export: Request a portable copy of your data where applicable
• Opt-out: Opt out of certain processing (for example, optional analytics or marketing communications)

• We retain personal information for as long as needed to provide the service and maintain account functionality.
• You can request account deletion through the app settings or by contacting us.
• After a verified deletion request, we aim to delete or de-identify personal information within 30 days, unless retention is required by law or for security/fraud prevention.
• Backups and system logs may persist for a limited period before routine overwrite or deletion.

We do not sell personal information. We may share data with service providers that help us operate CareHub (such as hosting, authentication, storage, analytics, communications, and support services), subject to contractual safeguards.

We may also disclose information when required by law, to protect rights and safety, to prevent fraud or abuse , or as part of a business transition.

For privacy questions, requests, or complaints, contact:

research.carehub@gmail.com

We aim to respond to privacy requests within 30 days.